Lanier Labs Cumming · GA Book a fit call

AI systems for Forsyth & North Fulton home services

The first company to answer wins the job.

Lanier Labs builds AI systems that text and call every lead back in under 60 seconds — qualify them, and book them straight onto your calendar. Nights, weekends, and while your crews are on the roof.

BUILT BY A FULL-STACK ENGINEER · NOT A ZAPIER RESELLER

HVACRoofingPlumbingPoolsGarage DoorsLandscapingLaw & Med Spa Intake

The 7:42 PM problem

Your leads don't wait.
Your voicemail makes them.

A homeowner with a dead AC in July doesn't leave one message and wait patiently. They call you, get voicemail, and dial the next Google result — all inside five minutes.

Industry research on lead response has shown the same thing for years: contact a lead within the first few minutes and your odds of reaching and qualifying them are multiples higher than if you wait even half an hour. Speed isn't a nice-to-have. It's the whole game.

And if you're paying for leads — Google Local Services, Angi, paid search — every one that goes cold is money you already spent, working for your competitor.

Job ticket · Money mathEXAMPLE — PLUG IN YOUR NUMBERS
Leads per month60
Avg. cost per paid lead$85
Monthly lead spend$5,100
Leads arriving nights / weekends~40%
One recovered replacement job$8,000+

Illustrative example. In the AI Opportunity Audit we run this math with your real lead volume, lead cost, and ticket sizes — then mystery-shop your current response time so you see the gap for yourself.

What we build

Production systems.
Not duct tape.

Flagship

Speed-to-Lead Agent

Every call, form, and message answered in under 60 seconds — by text and voice. Qualifies the lead, books the appointment, writes it to your CRM.

  • Instant SMS + callback on every missed call
  • Qualification questions tuned to your trade
  • Direct calendar booking & CRM job cards
  • After-hours, weekends, holidays

From $6,500 build + care plan

Office

Office Copilot

The follow-up your office never has time for: estimates that chase themselves, review requests that actually go out, old customers reactivated.

  • Automatic estimate & quote follow-up
  • Review requests after every closed job
  • Past-customer reactivation campaigns
  • Owner dashboard: what happened, in plain English

From $8,500 build + care plan

Custom

Custom Automation

Intake for law firms, booking and reactivation for med spas, document pipelines, internal tools — if it's repetitive and text-heavy, it can be systemized.

  • Scoped fixed-price after the audit
  • Works with the software you already run
  • Human-review steps on anything customer-facing
  • You own your data. Always.

Scoped & quoted in the audit

How an engagement runs

Audit. Build. Care.

AI Opportunity Audit

Week 1

We map how leads actually flow through your business, mystery-shop your response time, and hand you a ranked list of automation opportunities with ROI math and fixed build quotes.

$1,500 — credited toward your build

Fixed-Scope Build

2–4 weeks

One system, clearly defined, fixed price. Built on production-grade infrastructure with error handling, escalation rules, and human-in-the-loop review — then tested against real scenarios before it touches a customer.

$5,000 – $15,000 depending on scope

Care Plan

Ongoing

Monitoring, tuning, and a monthly plain-English report on what your system answered, booked, and saved. Plus a steady stream of small improvements as your business changes.

From $750 / month

FIXED PRICE · FIXED SCOPE · YOU OWN YOUR DATA · NO 12-MONTH LOCK-INS

Why Lanier Labs

An engineer.
Not an agency.

Most people selling "AI automation" right now are gluing no-code templates together and hoping. When it breaks at 9 PM on a Saturday — and duct tape breaks — nobody's home.

I'm a full-stack software engineer based in Cumming. I build these systems the way real software gets built: proper error handling, escalation to a human when the AI isn't sure, logging you can actually read, and infrastructure you own. If I wouldn't trust it with my own customers, it doesn't ship.

I work with a small number of Forsyth and North Fulton companies at a time, so every system gets built and watched by the person whose name is on it.

Thomas MirandaFounder · Lanier Labs · Cumming, GA

Straight answers

Questions owners ask

Will it sound like a robot to my customers?

No. It texts and talks the way your best CSR would — in your company's voice, with your service area and pricing rules. Customers get a fast, helpful answer; most just say "thanks for getting back so quick."

What if the AI says something wrong?

Every system ships with guardrails: it only commits to things you've approved (service windows, offer language), and anything unusual escalates to a human instead of guessing. For the first 30 days we can run in review mode, where your office approves messages before they send, until you trust it.

Do we have to switch our CRM or phone system?

No — we build on top of what you already run. ServiceTitan, Jobber, Housecall Pro, HubSpot, a spreadsheet: the system plugs into your existing stack rather than replacing it.

How fast can we be live?

The audit takes about a week. The Speed-to-Lead Agent typically goes live two to three weeks after that — including carrier registration for business texting, which we start on day one because it takes time.

Founding clients — Forsyth & North Fulton

Find out what your
7:42 PM leads are doing.

Book a 15-minute fit call. Bring nothing — I'll show you a live demo running against your own website's contact form, and we'll run your money math together.

Book a 15-minute fit call

OR TEXT/CALL: (470) 695-6588 · TOM@LANIERLABS.AI